Niva Delivers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, which include Gift Shopping and Wrapping, House Cleaning Services, Grocery Shopping Assistance, and Senior Assistance and Companionship. By using our website or services, you consent to the terms outlined below.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order or request a service

  • Fill out a contact form

  • Subscribe to newsletters or updates

  • Contact our customer support

This information may include your name, email address, phone number, delivery address, and service preferences.

How We Use Your Information

We use your information to:

  • Provide and fulfill requested services

  • Communicate with you regarding your orders or inquiries

  • Send you updates, promotions, or service-related notifications

  • Improve and personalize our services

We do not sell or rent your personal information to third parties.

Information Sharing

We may share your information with:

  • Trusted third-party service providers assisting us in delivering our services

  • Government or legal authorities, if required by law or to protect our rights

All third parties are required to maintain the confidentiality of your information.

Cookies and Tracking

We may use cookies and similar technologies to improve user experience and analyze website traffic. You can choose to disable cookies in your browser settings if you prefer not to have your activity tracked.

Your Privacy Rights and Opt-Out Options

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of promotional communications at any time

To opt out of promotional emails, click the “Unsubscribe” link at the bottom of our messages or contact us directly.

Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Users

As Niva Delivers operates worldwide, your information may be processed and stored in countries other than your own. By using our services, you consent to this transfer and processing of your data internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected].