Welcome to Niva Delivers. By accessing or using our website or services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
Service Scope
Niva Delivers provides a range of lifestyle support services, including:
Gift Shopping and Wrapping
House Cleaning Services
Grocery Shopping Assistance
Senior Assistance and Companionship
Our services are available to customers worldwide and are designed to enhance convenience, comfort, and care in your daily life.
User Responsibilities
By using our services, you agree to:
Provide accurate and complete information when requested
Treat our service providers and staff with respect
Use our services for lawful and appropriate purposes only
Avoid misusing, copying, or distributing any content or materials from our website
You are responsible for ensuring that any third-party recipient of our services (e.g., a gift recipient or senior loved one) is aware of and consents to our involvement where applicable.
Service Availability
While we strive to ensure uninterrupted access to our services, there may be occasional delays or changes due to unforeseen circumstances or operational needs. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
Third-Party Services
We may partner with trusted third-party vendors to assist in service fulfillment. While we carefully select our partners, we are not responsible for the actions or omissions of third-party service providers once your request is handed over to them for delivery or completion.
Communication
By using our services, you consent to receive communications from us via email, phone, or other contact methods you have provided. These communications may include order updates, service notifications, and promotional messages. You may opt out of marketing communications at any time by contacting us.
Intellectual Property
All content on the Niva Delivers website, including text, images, logos, and service descriptions, is the property of Niva Delivers or its content suppliers and is protected by intellectual property laws. Unauthorized use or reproduction of any materials is strictly prohibited.
Limitation of Liability
Niva Delivers is not liable for:
Any indirect, incidental, or consequential damages
Delays or failures in performance due to causes beyond our reasonable control
Customer misuse of services or third-party interference
We provide our services “as is” and make no guarantees beyond what is explicitly stated.
Modifications to Terms
We may revise these Terms and Conditions from time to time. Any updates will be posted on this page with the revised effective date. Continued use of our services after changes have been made constitutes acceptance of the revised terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at [email protected].